Easy reporting, quick response
Smart incident management system
If defects are not rectified quickly, they can affect productivity. This is why it is so important to manage incidents and faults as efficiently as possible. With the Thing-it app, users report problems directly from their devices. We've reduced the process to just a few clicks, making incident management a matter of seconds. Choose the simplest solution and put your company in the fast lane!
Mobile Workflows
The best way to manage disruptions
Digital incident reporting
No matter whether it's a defect, a query or a complaint: Tenants and guests simply report problems directly from their cell phone. The Thing-it app automatically pinpoints the current location. Would you like to provide additional information for the management team? Take a photo, attach it to the ticket and send both together.
Efficient resolutions
In the event of a malfunction, there is no time to lose. With Thing-it, your teams receive new tasks directly on their phone or tablet. Our software guides them to the scene of the incident and provides them with all the information they need. This is efficient problem solving at its best!
Simplified processes
Simplicity is the key to greater efficiency: our digital incident management feature eliminates the need for emails, forms or hotlines. Users recognize a problem, report it, send the information - and your administration team knows exactly what to do. Like you, they can later access and analyze all the data via the Thing-it dashboard.
Incident reports and approval requests
Learn how to provide a homogeneous, user-friendly front end for all employee and tenant processes.
Full BPMN process modeling
Efficient incident management requires customized solutions. With the BPMN (Business Process and Model) process modeler from Thing-it, you can adapt the handling processes to your individual needs. Tasks are reliably forwarded to the appropriate users, roles and organizations. Would you like to transfer details for further processing or invoicing to systems such as CAFM or ERP? No problem: Thing-it gives you control over every detail of the administration process.
Thinking ahead?
Additional modules for modern offices.
Keyless access to buildings and areas: The app provides simple, secure, and hygienic access control.
Intelligent solutions to efficiently distribute and optimally utilize your parking spaces.
Safe navigation across the entire campus: quickly find who or what you are looking for.
Room for personal belongings: Book, use, and manage lockers via app.
Worldwide customer and partner network
Start now with Thing-it
Contact us today. We will get back to you shortly. You are also welcome to book a demo appointment directly.
Call us at
+49 (69) 566086792
Demo booking
Demo booking
You can rely on Thing-it
Easy integration: seamless integration into existing systems.
High usability: user-friendliness and intuitive operation.
Strong security standards: maximum security for your data.
